Recently I published a blog post about Dynamics 365 Ecosystem for April 2020 release. As I see many of you downloaded these images, but I also got a comments that this was outdated as a few days ago Microsoft announced October 2020 release (2020 Wave 2 release). Because of that I started with updating these graphics and I’ve just finished with all news.
Again, I want to mention and to say ‘thanks’ to Vadim Korepin who made this initial graphics. I used his initial slides and added all news from the last release. But even more, I found that one important part of Dynamics 365 ecosystem was not there – Industry Accelerators. They are very important parts of ecosystem and it can be very useful for some specific industries. This time I added them, and I hope we will have more and more partners using them.
If you want to collect images in the best resolution, download them (right click on the image) and you will get 3840×2180 images.
And let’s start with the first image where we have completely list of all Dynamics 365 solutions and other related solutions:
Then we can continue wit ERP ecosystem where we have some added features in each of them:
The same situation is with CRM ecosystem where we got some new features:
With modular solutions we have some differences as now we have Dynamics 365 Customer Voice as new solution:
Dynamics 365 AI solutions have some new features as well as Mixed Reality solutions:
List of Dynamics 365 services is extended for new service – Electronic invoicing Add-on:
And now new part – Industry Accelerators for specific vertical solutions. This is completely new page with accelerators details. Based on official documents, industry accelerators are foundational components within Microsoft Power Platform and Dynamics 365 that enable ISVs and other solution providers to quickly build industry vertical solutions. The accelerators extend Common Data Model to include new entities to support a data schema for concepts within specific industries.
And finally, platform again with some updates:
I hope you will use these images in daily business and especially when you need to explain connections between our ecosystem.
Last months I see a lot of interests for completely Dynamics 365 ecosystem map. Even if we now what is part of Dynamics 365 ecosystem, visualization is much better. Because of that I want to share with you one global ecosystem map and more detailed maps per each solution. This is the last one made for April 2020 release and thanks to Vadim Korepin who made it. Keep in mind that resolution in my blog is not the best, but if you want to get in the best resolution, download image (right click on the image) and you will get 3242×1843 picture.
First start with completely Dynamics 365 ecosystem with all solutions.
Now let’s continue with more details. First let’s make a look in ERP ecosystem (Finance, SCM, project Operations and Business Central):
Logically we will continue with CRM portfolio:
Now to add ecosystem of our modular solutions to complete ERP and CRM solutions:
AI Solutions in D365 ecosystem looks like that (keep in mind that we have some additional embedded AI features in other solutions):
Mixed Reality is also part of Dynamics 365 ecosystem:
This is the list of Dynamics 365 services:
And the last but not the least, Microsoft platform ecosystem (Power Platform and other Microsoft platforms):
When you look at all these maps, it is obviously that we have a great ecosystem in Dynamics 365 family. I hope you will use these charts in daily business.
Recently I published an article about the functional areas covered with standard clean implementation of Business Central. But this is not the end as you can add much more features using built-in extend and integration features in Business Central. This picture is not a part of some official presentation, but this is my view on visualization and conceptual architecture of Business Central collaboration features (I’m suggesting to download this picture to see details in better resolution 2526×1370).
Extensibility
First when we start with only Business Central, we can say that this is completely solution with built-in security model, business processes and data validation. Even then, we can need more features and it is important to understand that you can easily extend its functionalities. You can do it using ISV solutions from AppSource, where you can find a lot of different solutions: Retail, Real Estate, Quality Management, Transportation, Payrolls… even different languages or localizations… Some of them are for free and for some of them you need to pay. But if you know AL language and if you have VS Code, you can easily build your own extensions and extend standard features with your customizations. My personal opinion is that every time you need industry specific solution, first try to find some ISV solution because it is probably already well proved in this industry. But if you cannot find it or this is not fit with your requirements you can build it with AL. If you don’t know how to do it, you can start with learning from here.
Collaboration
The most of experienced NAV people will be well prepared for customizations, but often they don’t know all integration and collaboration features. Because of that, very often I could see customizations in areas already covered with standard integration features. That is why I wanted to write about this topic. It is important to know that almost all integrations are done through API’s in Business Central. There are a lot of built-in API’s, but if you miss the for some of entities, it is not so complicated to create custom API. Let’s start with one of integration parts.
Office 365
Starting with the 2020 Wave 2, we can use Business Central inside the Microsoft Teams, where you just need to install an app from the Teams Store and this app will allow you to paste a link to any Business Central record into chat, and it will expand that into a compact card to share with your coworkers as well as to view card details, edit data, and take action without ever leaving Microsoft Teams… and soon you can expect even more.
Business Central Outlook add-in is well known for a while. With this add-in, you can see financial data related to customers and vendors, as well as create and send quotes and invoices from email or from meeting appointments. When you create document, you can even use AI for automatically recognition of text in your email body.
Business Central Excel add-in allows you to open any Business Central list in Excel respecting any filters on the page that limit the records shown or to edit in excel, where system will allow you to make changes to records in Excel and then publish the changes back to Business Central.
With Word you can be master of your outgoing documents, easily modifying documents layouts in Word and importing them back in Business Central where you don’t need to be a developer to change document layouts.
If your company uses the Bookings app, you can do bulk invoicing for appointments and it can be very useful. Unfortunately, based on my experience this integration is not used as it deserves.
You can use Microsoft Graph to access and manage your financials, work with your business contacts, and gain insights from your financial reports, all based on entities in the Business Central data platform. By integrating your apps with Business Central in Microsoft Graph, you can create experiences that span your business needs.
Power Platform
You can make your Business Central data available as a data source in Power Apps or PowerAutomate through available Business Central Connectors (online and onprem) based on exposed APIs in Business Central. If you need more, you can create your custom APIs and custom connectors based on them. Power Automate allows more using embedded flows in Business Central for approval process in many of documents and other entities.
With Power BI you can get insight your Business Central data. Power BI retrieves Business Central data through OData allowing you to build dashboards and reports based on that data. And even more, you can embed all those Power BI reports in Business Central and looking all those data visualizations without leaving your system.
Azure
Using Business Central you will find some Azure built-in features such as AI (Cash Flow Forecast, Inventory Forecast, Late Payment Prediction) and Cognitive Service (Items and Contacts recognitions).
But with Business Central you can also use some advance Azure features such as Azure Logic Apps or Azure Functions connecting them through available or custom connectors. And you are not limited only to these tools as you can use many of them with not so complicated integrations. My recommendation for all Business Central experts is to pass Azure Fundamental exams to learn more about available tools and services in Azure.
And on the end, you can connect SharePoint with Business Central using Microsoft SharePoint Connection Setup page in BC. This integration is not so complicated, and you just need to fill in a few fields, but unfortunately there is no official online documentation about this integration.
As I’m from area where official Business Central localizations (made by Microsoft) don’t exist (CEE), it is not so strange that this topic is very important for me personally as well as for all partners I cooperate with and their existing and potential clients. Of course we have some partner based localizations as we had for NAV earlier, but this topic is important… no localization – no clients :). And yes, I wanted to make it today as we just got new release where we announced a few new localizations.
Based on available sources from official Microsoft site and information from AppSource, I created the following map (keep in mind I’m not geographer and maybe map is not 100% accurate :)) and table with details.
This map is good as an overview where Business Central is available. If you asking me if I’m satisfy, answer is yes and no. I’m happy we got so many partner based localizations developed as extensions, even the most of people suspected it will be possible. But when we talk about numbers, it is enough to remind that we had 196 Dynamics NAV localizations (info from one of previous Directions). Compared with that, we need more localizations. One of the reasons NAV was so popular was that we had localization in almost all countries and if we want to have Business Central SaaS with the same popularity, we need to have more localizations. In a meantime, if you are from country where we don’t have localization and you want to move BC to the cloud, I can recommend to read this article.
OK, now in more details. There is a table with all available localizations and who made them as well as together with available languages. You will see, this table is interesting (download table to get full resolution picture). You can find the most of these details on the official Microsoft site, but I tried to make it easier for understanding making combination of localizations and languages from different sources.
Just to avoid some misunderstanding, these information are based on official data from October 3rd 2020 and of course, it is subject of changing.
Usually when I talk with people with a small (or without) experience in NAV or Business Central but with ERP knowledge, they don’t know what functional areas are covered with Business Central. Mostly, they find something on internet that it is for SMB and they assume it cannot be used for complex business processes. Yes, Business Central is on the first place for SMB, but it can be found in very complex business as well and it covers the big number of business processes. And yes, Business Central is full ERP system.
Because of that, I wanted to show simplified map what business process are covered with standard Business Central. But just to clarify, this map represents only an overview of business processes… and if you want to see all of them, I can suggest to discuss with someone who is experienced and who can show everything what is possible.
As this picture cannot be viewed good here on blog post (small resolution), I’m suggesting to download it and to open as a picture on your desktop.
And what is important on the end… Business Central is easily extended solution. You can extend it adding new functional areas from AppSource or developing them from your partners.
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