Where is the limit in Business Central CRM capability when integrating it with D365 Sales? (part 3)

As I have told you in the previous blog post for part 3, I will introduce you to the Data Synchronization feature, and I will try to explain all capabilities of Data Synchronization.

Before we start creating and explaining how it works, one step needs to be made before we Synchronize Sales Professional and Business Central. You will need to create Synchronization between Dataverse and Business Central first. The procedure of making it is the same. The difference is in the number of tables and the type of synchronization. In Dataverse Synchronization, you will get full sync of Contact, Customer, Vendors, and Currency. It is important to mention that this data sync is easy to set up and work with. As was the case a few years back, you don’t need an Admin User and Integration User (Non-Admin) in Dataverse. Now everything is done through a wizard in Business Central. All you have to do is go to the Assisted Setup in Business Central, choose Set up a connection to Dataverse and follow the steps. You have to pay attention to this setup at the beginning, where you have a question: Would you want to create a Virtual Table? It is up to you. You can switch it off or on, but we will not need Virtual Tables for our Dynamics 365 Sales Professional Synchronization.

Now that we have created Dataverse Synchronization, it is time to focus on our Sales Professional Data Synchronization. After you have created Dataverse Synchronization next step is to choose on the same page in Business Central Set Up connection to Dynamics 365 Sales. What will welcome you is almost the same wizard you got when you were created previously, but as you go through the next page, you will see the possibility of going to the Advanced setup of Synchronization. If you click on advanced, you will see the option to choose some of the tables for sync, my recommendation is to select all of them except Enable Legacy Sales Order Integration, but you will see that if you choose to Enable Bidirectional Sales Order Integration, you will not be able to select Enable Legacy Sales Order Integration.

Now when we choose Finish and let the system do its job, we will end that now we have a much more extensive list of synced tables than previously whit Dataverse synchronization. For example, we have Items, Opportunity, Sales Quote, Sales Invoice… etc. And of course, we see here which type of connection is made to which table, Bidirectional or To Integration Table or From Integration Table, but leaving this on the side more important is now to do coupling criteria. What are we doing here exactly? We are setting which field we want to do, checking duplicates, setting case-sensitive fields, and deciding whether we want to create e New record if he can’t find an existing one.

So, we now have to define Coupling criteria for all tables where the system asks us to do it, and when we finish, we will choose Run Full Synchronization. And the system will do its job, create all records, and match all already existing records on both sides.

Now that we have synced systems and what can we do with them?

In conclusion to this whole blog post, I will give you some examples of what you can do and how you can use the synchronization on and, of course, one CRM (Dynamics 365 Sales Professional) and one ERP (Business Central) for SMB altogether and use the best of both software and to get the best value at the end.

For example, as I have mentioned leads in previous blog posts, this is Sales stuff, and it is good not to mess with Business Central Customers as you may create some Invoices or a lot of financial transactions. So, let’s keep our ERP clear, and those data where we have some contact with somebody, let’s keep it in CRM. But this Lead is getting more interested, and we are getting the possibility to sell something to him (Athens Desk 1896-S, 😊), and he is becoming an Opportunity. We now have Synchronization between ERP and CRM and customer info in both systems. Still, what we can do more from Sales professional because we have Items, UOM, and Sales Quote Synced, we can create a quote in Sales Professional. Now when we want to do Invoicing, we can go to BC and get out the Quote that we made in Sales Professional (because of synchronization), and from that Quote, we will create an Invoice and successfully sell our product to our client. But this is not the end, because we know that in CRM works Salespersons and that for them it is important to understand what we have sold to somebody. This Invoice will be synced back to our Opportunity, and when it is on Opportunity, it will automatically be attached to the Account Table. Each Salesperson will know in the future what this client has bought for what amount and when. This process is called the Lead to Opportunity to Cash business process in two software which works together perfectly.

And one more thing, I’m not persuading you to start using and buying Sales Professional, but I just wanted to show you all the good stuff which comes for you for only 20$ per user per month as an Attached License if you are already a BC user.

And finally, there is always one more question. What if I need to add more tables to the synchronization? The answer is YES! I will stay on this answer because I would not like to rewrite your Microsoft Docs, but I’m giving you the link. In short, you will need a bit of BC development, but you will get it and make extra tables available in synchronization.

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Where is the limit in Business Central CRM capability when integrating it with D365 Sales? (part 2)

So, after introduction to this topic, it is time to continue with it and say when you would need to consider extending your Business Central with a license for Sales Professional.

First, what I would like to introduce you to is a small dictionary. The reason is that we have a few of the same, but they have different names. The reason is that Business Central is a financial-focused system, and all data you see in it are focused on your financial transactions with your clients. On the other side, Sales Professional is a Customer-Centric system, and all data in it is focused so that you can have a better view of your clients and make better relationships with them.

Business CentralSales Professional
ContactsContacts (only person)
CustomerAccount
VendorAccount
ItemsProducts
Unit of MeasureUnit Group

After the dictionary, you probably already have a perspective of the focus of each system, as I have previously mentioned.

But why should we stay on a dictionary when we can split all of the things and dive deep into the actual capabilities of a Sales Professional? You will have a better perspective after seeing what is different and when it would be nice to consider extending your Business Central with a Sales Professional license.

Contacts

So, first of all, if we focus on a Contact table, we will see that Contact can be both Company and Person in Business Central, but in the Sales Professional, Contact is only based on a Person.

But besides this difference key difference is the data that we see in both solutions. Sales Professionals have all data which is essential for a salesperson, for example, all recent Opportunities, general information about clients (Name, Email, Preferred Method of Contact, Address, Marital Status, Contact Preferences, Marketing Information of origin of Contact… etc.) and Timeline which I will explain in a separate section because it is on of the main features which are focused to the Sales Professional users.

We have some of the same information on the Business Central side, but all focus on different users. All data in Business Central is focused on a client’s financial data. Still, of course, it is not only financial stuff, there is some of the information that a Sales Professional has, but the whole UI is different and makes users first see relevant data for one ERP system.

Accounts

If we look at the Accounts (Customers/Vendors) situation, it’s like the Contacts. But the main difference is in the gettering Customer and Vendors to the one record, which is the crucial difference from where we can understand the different focus of these two solutions. As previously mentioned, several times, besides UI focus difference whole solution is for another type of user, and each of the solutions makes you look to the specific data which is most important for key users of each of them.

To better understand the difference, you can see that Sales Professional focuses on the Annual Revenue of the whole company, how many employees the company has, what is the company’s industry of the company… etc. Regarding all of this data, you can see that a Sales Professional focuses on adjusting your sales team to make even better sales to this client.

Lead

Lead does not exist in the Business Central, and Lead is our introduction to the Business Process Flow.

Let’s first start with the actual usage of the Leads, specially Leads for Business Central users. Lead is the first contact with some Account or Contact. This means that the salesperson has just talked with somebody, but they are still unsure if they can make actual sales, so we are creating Leads for the starting status. One of the most important things with leads is that they can be used with existing clients and those you don’t have in the system. Suppose contact has been made with someone you don’t have in the system. In that case, another does not create a Contact or Account until you qualify them for the next stage of negotiations, not synchronized as a Contact/Vendor/Account. You will not have several useless clients from whom you have never sold or bought anything in your Business Central. But for the salespersons, this is most important because they will start to negotiate and negotiate sales from here. While salespersons are trying to make as many sales as possible, there is a graphical process that takes them through precisely defined steps to focus on essential communication with potential clients. This graphical leading is called Business Process Flow.

All salespersons can Qualify or Disqualify a Lead. Qualification takes us to the Opportunity, where Contact and Account will be created if they don’t exist in the system already. And important is that Business Process Flow will continue regardless we are getting on to a different table.

Opportunity

From Opportunity, we are returning to the familiar thing we have in Business Central. Still, from the side of a Sales Professional, it depends on how far we will go with the Opportunity. Would we go to the moment to create a Quote inside Sales Professional, or will we leave all financially focused data to the Business Central?

Sales Professional is fully capable of giving a quote, order, and invoice, but as recommended, we should provide a quote from Sales Professional or leave only on the Opportunity level and go to the Business Central and make a Quote from here.

This is all up to you and your use case. It is important to know that all Items and Units of Measure are synced between both systems. All data is available on both sides, and you will receive it back to Sales Professional if you create Quotes in the Business Central. From the perspective of Business Process Flow, it is always there until you finish with this Opportunity and close it as Won or Lost.

Timeline

Timeline is one of the greatest strengths of Sales applications because you have it on all tables and can see all communication with a client. It doesn’t matter if it is regarding just Account or Contact communication or sales regarding the Opportunity or Lead. You can write it manually or make a Phone Call or Email Appointment. Still, more important, if you connect your Outlook with Sales, what can be created in just a setup connection, you can automatically generate all communication with clients and be informed about every and each communication that happens with a specific client.

And with the new release, you have Teams integration based on the table, which means that you can start the conversation which stays connected to the record, and everyone can see it and be informed of what you have to say about the Client or Sales Opportunity.

Conclusion of part 2.

We have passed key differences in some of the tables most used in collaborations for both systems. In the next blog post, I will explain to you how it is possible to make Data Synchronization and make basic integration of them both so that users can get full capabilities of both solutions and get the correct data in the right solution so that users of both solutions can have the best possible information’s which are related to them and that each company which has both of the solutions can make even usage of them both.

Business Central Free of Charge

Directions EMEA has just been finished, and there was a lot of good news. One is access to the Business Central environment with the Microsoft 365 license. Now statement ‘free of charge” is partially correct.

What does it mean? You cannot get the Business Central environment free of charge as you must buy a minimum of one full user to get access (the whole article is about the cloud option). But when you have access to the environment, you can get free-of-charge access for all your users with Microsoft 365 license. This is huge news. As far as I know, there is no business solution (minimum, no global solution) to which you have free access. Of course, Microsoft will not cannibalize itself, and this access has some limitations, but this is a fantastic thing and can dramatically increase this solution’s use in the future.

You can find details in the following table about what you can use in Business Central with which license type. I hope it is helpful.

Dynamics 365 SMB Ecosystem Map – October 2022

You already know Microsoft publishes new releases two times per year (wave 1 in April and wave 2 in October). You can find all news in Microsoft’s release plans. There is also an amazing ecosystem map by Vadim Korepin about all solutions in Dynamics 365 family.

But as I’m most connected with SMB solutions inside Dynamics 365 and Power Platform, I wanted to share more details on what is available for SMB users and companies from Microsoft Dynamics 365 family. Three business applications (Dynamics 365 Business Central, Sales Professional, Customer Service Professional) covered ERP and CRM parts but with plenty of features. I’m sure no other vendor currently can offer more for SMB customers worldwide.

You can look at and download the Ecosystem map for Dynamics 365 SMB solutions I created (resolution is 3840×2160):

I hope this SMB ecosystem map will be helpful for you, and we will have more features and maybe even more solutions here in the future.

Business Central and D365 Sales

I know it has passed since I wrote the first part of this topic, ‘Where is a limit in Business Central CRM capability and when integrating it with D365 Sales (part 1),’ and people expect the second part. But as I’ll speak about this topic on Directions EMEA this year, I decided to postpone the following parts after this event. I would like to keep it interesting and show many of these topics in my session. Of course, as I cannot go so deep into details in 45 minutes, I’ll continue here with publishing my point of view related to this topic.

In the meantime, if you will attend Directions EMEA in Hamburg this year, I warmly invite you to come to my session and discuss this. My session will hold on November 10, 2022, from 11:15 to 12:00 in Room: Hall Y4 – Dynamics 365 Sales Professional for Business Central Users.

But I promise I’ll continue with this topic here in my blog.

I’m logging out

I haven’t written s single blog post for some time and I definitely decided it will be my the last one. I’ve been writing on this blog for 8 years, but I started with another domain even a couple years earlier. In this period I’ve got some really valuable feedbacks with the huge impact on me and I want to thank all of you who read these articles or eventually post some comment/question.

I’ve made this decision as I joined Business Central product group as a Program Manager and when I have something to announce or say, it will be done through Microsoft official channels. I don’t want to bring anyone into an awkward situation by misinterpreting in some situations. Of course I’ll continue to use LinkedIn and Twitter for communication, but I’ll not continue with blogging.

But just to know, this blog will stay active minimum from two reasons:

  1. There are still a lot of valuable information not related with specific version
  2. And my son will continue to use this blog (he has already proved in a Dynamics business)

That means when you find new articles in the future, they will be written by my son Marko Totovic. I think it will be even more interesting in the future as he will bring some new topics and applications from Dynamics & Power Platform family. And just to know some of existing articles already has been written by him.

I think you we hear from me soon but using different types of communication. Meanwhile, give the opportunity to my son to show what he has to give you. totovic.com will continue in a new suit.

Directions EMEA 2020 – Day 1

Directions EMEA and Asia has just started today. This is the first-time virtual Directions ever and I can just imagine how challenged it was to prepare everything in very short time. But based on what I saw today, everything is well organized. OK, this is not the same as live event and I would like to have an opportunity to meet all of you in person, but it is still the great option with not only sessions but with a lot of networking opportunities. And just to mention, this is the biggest Directions ever with 2775+ attendees. Great achievement!

Today we had the first day Keynote and after that I had my first session. Now I want to share my experience from these two parts of today’s event.

Christian Sega started with good news about numbers (2775+ attendees, 60+ countries, 147 sessions, 101 speaker…) and future of this event and finally we had an opportunity to see Mike Morton as a new GM on the Directions stage… unfortunately not in live, but again this is the first time on Directions stage.

Mike presented roughly the most important directions from this BC release and they are:

  • Deliver seamless service and performance
  • Design for compliance and security
  • Develop ISVs and globalization
  • Delight customers by exceeding expectations
  • Drive better together Microsoft experiences

Let’s talk about these directions in the next days. Now I want to talk more about numbers. First time we had an opportunity to see official numbers about BC SaaS customers – there are 10.000 BC online customers and by my opinion this is an amazing result. And only this, there are other impressive results…

I don’t want to forget great rest of the keynote with Claus, Jannik and other PM’s where they showed some new and really good features.

And finally, Mike announced roadmap and some new features ready for the next release. First let’s make a look at new roadmap:

Now make a look at some of the next release’s features:

  • Finally, we will get Report Extensibility as this is one of the highest voted idea from users and partners… this is something we are really missing.
  • We will get enhancement printing features in BC, improving complex hybrid setup, taking care about user access to printers, eliminating admin of print servers or printer drivers, printing from anywhere…
  • Easily onboard of new clients to BC using step-by-step guide how to configure and prepare your solution, and it will be possible to use for partner’s addons as well.
  • Better integration of BC with Teams as using BC directly from Teams.

What I wanted to emphasize… completely experience with the Directions4Partners platform was/is great (if I forget some minor technical issues… who knows, maybe only at my place😊 because of my connection). You could have a feeling you are really on a site. This is briefly my experience from my first session. After 30 minutes prerecorded session, we had additional 15 minutes for live Q&A. I have a lot of questions and I had an opportunity to have a live answering session and it was good experience. As we probably had more question, we needed to continue our chat somewhere. For this purpose, we could go out to the Q&A session room and continue with discussions about all specific topics. Really great experience. I had an opportunity to meet some of friends and big thanks to Arend JK who attended my session and who continue chat with me and few other attendees in the Q&A session room. He also helped me answering on some questions. Big thanks for you Arend as well as to Christian Sega who joined us in after session time.

I’m looking forward to see more sessions today and next two days and I really hope it will be great experience.

How to Build Power Portal connected with Business Central

Introduction

When I think about new Dynamics 365 Business Central (in the future, I’ll use only ‘Business Central’ or just ‘BC’) features, the first things in my mind are openness and integrations. Then one of the most common limits in Business Central (and in Dynamics NAV before) was lack of portal connected with the database. Of course, you could develop portal from the scratch or use one of existing solutions and develop integration… But what is common in both of these cases? You need to pay in the first case for development (not so cheap) and in the other case for IP or license (again not so cheap).

But with Power Platform we got something more. Now we have Power Portal and as you have Power Platform included in your user’s subscriptions, you don’t need to pay something more (minimum, not such a big amount of money). Only what you need to pay is using portal, but this is really not so costly (100USD per month for 100,000 page views for unauthenticated users or 200USD per month for 100 daily login sessions for authenticated users. More details here: https://powerapps.microsoft.com/en-us/pricing/). And yes… we have an issue here… Power Portal is based on Dataflex Pro (formerly known as Common Data Service). But this is an opportunity, not a limitation. And this is the topic of this whitepaper.

Start with building entities in Power Platform

First as I already mentioned, this is necessary to build solution in Dataflex Pro and that means you need to create entity(ies) you want to connect with Business Central. That means you need to run Power Apps: https://powerapps.microsoft.com/. After that, I’ll continue with task. In this example, I’ll use Employee entity as we already have Employee table in BC.

To do this, you need to start from Entities (Data > Entities in the left navigation pane) or you can start with Solutions and create new entity from there. In the new entity, enter Display name and enter primary name.

Click Done when you enter that. After that, you need to add new fields using Add fields command. When you finish with all fields, click Save Entity to save all changes.

When you finish with all details in creation of entity you can start with building connection with Business Central. But keep in the mind that you need to make something more here and we will come back later. Right now, only one thing you can add is Key just to avoid having duplicates and my recommendation is to copy keys from BC table.

Connecting Business Central with portal

OK, connection with the Business Central can be done on a few different ways and I’ll try to explain all of them here.

Business Central customizing an integration with Common Data Service

From the Wave 1 2020, Business Central supports an integration by default with a set of entities in the Dataflex Pro default database, but you can make customization through extension and add more. For developing extensions that integrate Business Central with Dataflex Pro, system uses extensibility capabilities where proxies to Dataflex Pro tables can be created in Business Central, and these will be made extensible. This allows for custom attributes to be synchronized and for additional tables to be added to the default synchronization process.

When you create this extension, only what you need to do is mapping tables with entities as well as mapping fields in Business Central and Dataflex Pro.

I don’t want to write in details how you can do it as Microsoft already published completely documentation how to build this kind of extension and how to configure it. For more details, open this page: https://docs.microsoft.com/en-us/dynamics365/business-central/dev-itpro/administration/administration-custom-cds-integration.

When you finish with developing an extension, you can find here how to map tables and fields: https://docs.microsoft.com/en-us/dynamics365/business-central/admin-how-to-modify-table-mappings-for-synchronization.

When you connect entities in Dataflex Pro and Business Central, you can continue with building Power Portal.

Integration using webservices and Power Automate

Previous way of integration is native, but it requires some development knowledge. But what if you are not developer and still want to build portal based on Business Central? Do you think it is possible? Yes… this is an answer.

From the Entity page in Power Apps, just click Get Data and in the Power Query window choose OData tile. Go next and then you need to stop yourself there. You should move to the Business Central. Open Web services page and add page you want to use in synchronization. In our case, this is page 5200… just click New, as Object type choose Page and add this page number; enter Service name you want to use and click on Publish field. Copy OData V4 URL value.

Move back to the Power Apps and in the Connection setting paste this value to the URL field. Choose Organizational account as an Authentication kind. Confirm your credentials and go to the next page. Click Next until you open the following page.

Now you need to choose Load to existing entity option and in the Destination entity choose entity you created (in my example BCEmployees).

In the Field mapping part of window (right side), you need to map fields from web service in Business Central as a Source column with Destination fields (fields in our entity). When you finish it, just click Next and you will find a page where you can configure refresh settings. That means you need to choose how often system will synchronize data from Business Central web service to the entity. Click Create and you have been finished with integration.

But something will miss here. As you are using just refresh model, that means you will get records from Business Central, but you cannot insert there. Actually, you can insert to entity, but system will not insert them to BC. To solve this, you can create very simply flow in Power Automate. Actually… you will need as many flows as you want actions.

You can see on previous picture that I chose When a record is created and it will be OK if you want to have only Insert from portal. But if you want more action, you need to use the following triggers:

  • For ModifyWhen a record is updated,
  • For DeleteWhen a record is deleted.

In this example you will see flow for inserting, but I think you can easily understand how to create two additional flows based on well-known parameters.

Keep in the mind that you need to use the following parameters in the trigger:

  • Environment – choose an environment you used for building solution in Power Apps
  • Entity name – entity you created
  • ScopeOrganization

Now when you save it, your solution is finished. I would just like o mention that instead of web service integration you could choose API integration as well:

Configuration in both of cases is very similar and there is not a reason to repeat completely process.

Building a portal

Power Portal

Now when we made an integration using one of the models, we can continue with building our portal.

To finish with this process, we need to open Power Apps again and to start with creation new Power App. You can start from Home or from Create and you need to choose Portal from blank option.

Enter the name of your portal and carefully choose Address for your portal. This is place where you can also choose a language.

When you select Create, you need to be ready to wait some time until system create portal. It usually takes a few minutes, sometimes more, sometimes less… but be a patient. When an app is created, open it in the edit mode. You will see we have prebuilt portal, but we want to add new page with our data. To do this, select New page and choose Blank.

System will create new blank page and we need to add necessary components. Select Components icon in the left-side menu and locate List. This is logical if you want to start with a list view.

Now you need to configure some details. As we will create new component, choose Create new display and as Entity choose your entity (BC Employee in my example). The next important step is to choose a view as each entity has more views. I think that Active {items} are logical choice here.

OK, this is how we can create a list. But if you want to have possibilities to create new entry or to edit or delete it from here, you have an opportunity to do it immediately here. In the right-sided pane you will see a few options appear.

You can choose if you want to add the following features here: creating, viewing, editing and deleting. If you switch-on any of these options, you will get an opportunity to choose which form will be run to make this action. This is very easy for configuration, but what is important is that you need to have these forms already built.

OK, now you need to select Sync Configuration command to see result. But you can see that you have only two columns here in your list and this is not what you want. This is because, when system creates entity, views are created automatically but only with the main field plus Created On. But this is not problem as you just need to customize your view.

View customization

To customize view, you should go back to Power Apps and entity you previously created. There you need to select View tab and from the list of all view to select one you want to customize. In our case it is Active BC Employees.

When you open this view in edit mode, you need to add fields you want to see on your view. I’ll add Name, Surname, Address and City and resize it as I would like to see on the screen.

When you finish with adding and/or moving fields, you need to click first Save and after that Publish commands. Keep in mind that if you didn’t publish it you cannot use it.

Test

Now we can say we finished with everything. Go back to the Power Apps and choose Apps on the left-side pane. You will see completely list of your apps. Just choose app (portal) you just created. When you run it, choose the page we created and that’s it. You can see the window in portal with our data from Business Central.

Business Central API’s and Available Methods

If you use API’s in Business Central, probably you found some limitations in methods, depending on API to API. Sometimes you can do more, sometime less. For example, with Accounts you can use only GET method (I still don’t understand why?), and so on…

You can find details about all of them here, but I prefer to have everything on one place as it will be easier to decide if I would use standard API or eventually I need to create the custom one. Because of that, I’ve made this matrix with all standard API’s and methods you can use with them:

Except these limitations, it would be nice to know that you have some other limits as well and they are important if you want to use API’s in some solutions. Even if those limits are high, they are still limits. For example, you can have maximum 600 requests per minute in production environment and 300 in sandbox. Complete list of limits is here.

And what is also important? If you are using those API’s through Power Platform (or Logic Apps) connectors, you should understand their actions and parameters. All details can be found here, but there is a table for better understanding:

It is important to mention that all that information are subject of change.

Business Central Virtual Event – 2020 Wave 1

A couple days ago, we had an opportunity to participate first Business Central Virtual Event. This was good opportunity to see what is new in Business Central and the team during these times when we don’t have in person events (Directions Asia and Directions US are postponed to the end of this year).

With all existing and new features Business Central confirms that this solution is an important member of Dynamics 365 and Microsoft family, available for easy using and integration and collaboration with other systems through Azure cloud.

It is presented to us a new Business Central GM – Mike Morton, an experienced Microsoft leader, who introduce himself to the community as well as his first plans for Business Central. As important results he mentioned that now Business Central on cloud has 6000+ customers with 250+% YoY growth.

During this event we had a great opportunity to see some new features as well as to hear what is planned for the future releases. One of these great features planned in the next release is SmartList Designer – a great reporting tool inspired with GP tool and created in PowerApps. Further we could hear about new integration with teams as one of the most important integrations with other Microsoft products.

I don’t want to write about all features in this new release (2020 Wave 1), as you can find all details here. I just want to emphasize a few of these features. Finally, we have all languages available for using… and not only Microsoft official localizations, but also partner translations for much more countries. And one of my favorite features – integration with CDS; really great improvement which will have a huge impact on future implementation; I want to write independent blog post about this feature and this is a reason I don’t write here more. There is a lot of UI improvements (Collection of pages with already configured filters per pages, now you can bookmark reports as well, pages with two parallel lines, you can collapse or expand your lines on the page e.g. in CoA, personalization is really improved…). Finally, we can purchase resources… something partners developed in the past, but now available by default. Many great development improvements as well as on the server/database side (e.g. database read-only replica for reports, API pages, and query objects).

You still can find active session for this virtual event with 15 recorded presentations.